- Ensures excellent guest service that meets or exceeds expectations.
- Operating the business in accordance with the company policies and applicable laws.
- Manage all shifts, which include daily decision-making, staff support, upholding standards, product quality and cleanliness.
- Maximizing table turnover, sales per guest, and sales per hour.
- Enforcing safe work behaviors to maintain a safe environment for both guests and crew members.
- Monitor daily activities to ensure quality food and cleanliness standards.
- Promoting suggestive selling techniques.
Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.